Solution

Police officers, firefighters, and EMS personnel use two-way radios to allow rapid communications to their dispatch center or Public Safely Answering Point (PSAP, where 9-1-1 calls are answered) to control and coordinate their safety and lifesaving actions. Schools use radios for daily use but those radios do not operate on the same frequencies as those used by public safety. In conjunction with the Certified Ready training and exercise program, SchoolSAFE connects, or bridges public safety radios to the radios within the school.

School staff or security responds to an incident. After calling 9-1-1, more information is needed. How do the first responders know the latest location information or status of the incident? After the dispatcher activates SchoolSAFE, the public safety responders can now speak to those in charge at the school, improving the response and saving valuable time.

Customer Use Case:

“A man behind the school in the teacher’s parking lot was waiting for a specific teacher to exit the building, intending to kill her. The teacher was approached by the man in his car and was shot as she ran to her car. She was hit in the back shoulder and the man drove away.

When the shots were fired, 9-1-1 was called and all responding agencies were sent to the school. The responders arrived at the front of the school and had to be redirected to go to the back of the school in the teacher’s parking lot, adding to the response time. They could have been given critical time-saving information to the police had there been the ability to bridge and communicate directly with the school personnel at the scene. Without radio interoperability, time was lost and the response was not as effective.”